Refund Policy

At KickFliMedia, we strive to deliver high-quality digital services that genuinely help elevate your online presence. However, we understand that sometimes things may not work out as expected and that’s okay.

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✅ 30-Day Refund Window

Clients are eligible for a refund within 30 days of the service purchase date.

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📌 Important Notes:

• We do not guarantee a specific number of sales or followers, but we do guarantee strategy-driven and creative efforts based on your chosen package.

• Refunds are generally processed in full if your reason is valid and falls within our policy scope.

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💬 How to Request a Refund:

1. Reach out to us via Instagram 'DM' or the contact through our E-mail info@kickflimedia.com

2. Explain your concern briefly, and if needed, we may ask for basic proof (e.g., performance data or experience feedback).

3. We'll send you a short refund request form to fill.

4. In most cases, we issue a 100% refund — no questions asked.

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❌ What’s Not Covered:

• Completed services where full delivery was confirmed.

• Change of mind after approval of a custom design or video.

• Delays caused by client-side communication gaps.

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💡 Easy, No-Stress Process

We’ve made the process as smooth and fair as possible. Our goal is always to build trust, and we handle all requests with respect and transparency.